Why One Academic Medical Center & Community Health System Scaled Care Management Through a Patient Engagement Solution

Froedtert & the Medical College of Wisconsin participates in the Centers for Medicare & Medicaid Services (CMS) Comprehensive Care for Joint Replacement (CJR) mandatory payment model. Under CJR, the health system has increased the incentive to reduce the total cost of care for Medicare beneficiaries undergoing total hip and knee replacements. Froedtert was having trouble achieving the minimum 50 percent patient reported outcomes measures (PROMs) collection rate needed to maximize reimbursement under the payment model.

Another system-wide priority for Froedtert was improving communication and support to patients outside of the care setting. They wanted a simple, engaging tool to use for patients, while delivering the right educational content and guidance at the right time. The solution needed to be easy to implement for the organization’s information technology team. If Froedtert achieved success with their total joint replacement patients, administrators hoped to scale HealthLoop across the organization.

Learn how HealthLoop worked with Froedtert to implement a turnkey solution to meet the health system’s needs.

Download the Froedtert & the Medical College Case Study