Patient-surgeon relationships rely on adequate pre-operative education and counseling to ensure a successful post-operative phase. If a patient doesn't receive all the necessary information or is ill-prepared for their procedure, the result may be a drop in their overall satisfaction.
View this webinar recording to learn about a study conducted by Dr. Ralph Gambardella of Kerlan-Jobe Institute in which he hypothesized that web-based education can increase patient satisfaction scores.
- Dr. Ralph Gambardella, Orthopedic Surgeon, Kerlan-Jobe Institute
- Victoria Wickline – VP, Account Management, HealthLoop
- Whitney Akers – Director, Business Development